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Privacy Policy

This privacy policy has last been updated on 2nd November 2020.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will be used only in accordance with this privacy policy.

This policy will explain areas of this website that may affect your privacy and personal details, how we process, collect, manage and store those details and how your rights under the GDPR (General Data Protection Regulation), Cayman Islands Data Protection Law, are adhered to.

How we Collect your Details

We may collect contact information when you give your consent by filling any of the forms on our website which includes Inquiry Requests and Rental Agreement Form.

What we Collect

We may collect the following information:

  • Your name
  • Contact information including email address and phone number
  • Demographic information such as City & Country
  • Other information relevant to enquiries made through our site
  • IP Address

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping;
  • We may use the information to improve our services;
  • Where we have clearly stated and made you aware of the fact, and where you have given your express permission, except for where we have legitimate interests in doing so, we may use your details to send you information related to our services/newsletter through a mailing list system. This is done in accordance with the regulations named above.

Security and Retention of Data

We are committed to ensuring that your information is secure. For this purpose, we will not hold your personal data for any longer than is reasonable. Further, we have taken reasonable steps to protect your information against unauthorized access and against unlawful processing, accidental loss, damage and destruction. Nevertheless, any personal data submitted by you is at your own risk.

We will not transfer your personal details to any third party for the purpose of direct marketing without your permission.

Use of Cookies

This website uses cookies to better understand the users' experience while visiting the website. Cookies are small files saved to the user's computer's hard drive that track, save and store information about the user's interactions and usage of the website. This allows the website, through its server, to provide the users with a tailored experience within this website.

Users are advised that if they wish to deny the use and saving of cookies from this website onto their computer's hard drive they should take necessary steps within their web browser's security settings to block all cookies from this website and its external serving vendors or use the cookie control system if available upon their first visit.

Downloads & Media Files

Any downloadable documents, files or media made available on this website are provided to users at their own risk. While all precautions have been undertaken to ensure only genuine downloads are available, users are advised to verify their authenticity using third party antivirus software or similar applications.

We accept no responsibility for third party downloads and downloads provided by external third-party websites and advise users to verify their authenticity using third party antivirus software or similar applications.

External Website Links & Third Parties

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide while visiting such sites and such sites are not governed by this privacy policy. You should exercise caution and look at the appropriate privacy policy applicable to the relevant website being used.

Social Media Usage

While we may have official profiles on social media platforms, users are advised to verify authenticity of such profiles before engaging with, or sharing information with such profiles. We will never ask for user passwords or personal details on social media platforms. Users are advised to conduct themselves appropriately when engaging with us on social media.

There may be instances where our website features social sharing buttons, which help share web content directly from web pages to the respective social media platforms. You use social sharing buttons at your own discretion and accept that doing so may publish content to your social media profile feed or page. You can find further information about some social media privacy and usage policies in the relevant resources.

The EU and the US Privacy Shield Framework

We comply with the EU and the US privacy shield principles and take full responsibility for the processing of personal data that we receive from our users, subjected to Privacy Shield Framework. The user has full right to access, delete or update his or her information shared with us and can simply do so, by writing an email for the same to our support team. In an unavoidable situation, we may be compelled to disclose personal data to comply lawful requests by public authorities. 

Privacy Policy Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at heritage@candw.ky or by mail using the details provided below:

P.O. Box 30066, 1861 West Bay Rd., George Town, KY1-1201, Cayman Islands

Data Removal Request

You can request data removal via the secure form on our Data Removal Request page.