If a hurricane warning is issued by the National Hurricane Center for the Cayman Islands within five days of your scheduled arrival date, you may call or email to reschedule or cancel your upcoming reservation. In these situations, we will refund your reservation deposit less any bank of credit card charges. Should your stay be cut short due to a required hurricane evacuation, we will refund any unused portion of your prepaid nightly charges.
Our hurricane cost refund policy is no substitute for TRIP CANCELLATION AND INTERRUPTION INSURANCE and applies ONLY to the portions of your trip costs received by The Heritage Club related to your nightly accommodation(s) at The Colonial Club. We encourage all renters to purchase travel insurance.